Your professional coffee machine is an investment. Well maintained, it can work perfectly for 8 to 10 years. Poorly maintained, it can show signs of fatigue from the third year.

Here are the 5 most common mistakes we see during our interventions, and how to avoid them.

1. Neglecting descaling

This is the number one mistake. Limescale is the invisible enemy of your machine. In Luxembourg, the water is moderately hard, which accelerates the accumulation of deposits in the circuit.

The consequences:

• Longer heating time
• Less hot coffee
• Unusual noises
• Complete blockage of the water circuit

The solution: Schedule descaling every 2 to 3 months depending on your consumption. Jura machines integrate an automatic program that guides you step by step. Never ignore the descaling alert.

2. Using poor quality water

Water represents 98% of your coffee. Its quality directly impacts the taste and longevity of your machine.

Common mistakes:

• Using softened water (too low in minerals)
• Never changing the water filter
• Filling the tank with stagnant water

The solution: Use the water filter recommended by the manufacturer and replace it according to recommendations (generally every 2 months or 50 liters). Empty and rinse the tank every week.

3. Skipping daily cleaning

A coffee machine handles organic materials: ground coffee, milk. Without regular cleaning, residues accumulate and become a breeding ground for bacteria.

What is often forgotten:

• The grounds container (to empty every day)
• The milk circuit (to rinse after each use)
• The brewing group (to clean every week)
• The drip tray (to empty and clean daily)

The solution: Establish a simple routine: 2 minutes in the morning, 2 minutes in the evening. Jura machines have automatic rinsing and cleaning programs. Use them.

4. Ignoring warning signs

Your machine communicates with you. An unusual noise, coffee flowing more slowly, less creamy milk foam: these are signals not to ignore.

Signs that should alert you:

• Coffee drips instead of flowing normally
• Milk foam is liquid or non-existent
• Unusual pump noises
• An unpleasant smell
• Recurring error messages

The solution: Note the anomalies and contact a professional quickly. A small preventive intervention always costs less than a major repair.

5. Not planning preventive maintenance

Waiting for a breakdown to call a technician means taking the risk of being without coffee for several days. And in an office, the absence of coffee is quickly felt.

What preventive maintenance includes:

• Complete circuit check
• Deep cleaning of components
• Replacement of wear parts
• Software update if necessary
• Personalized usage advice

The solution: Plan 2 to 3 preventive visits per year. At ECV Services, our premium support includes these visits, as well as unlimited phone support to answer your daily questions.

Conclusion

A professional coffee machine is designed to last. But it needs attention. By avoiding these 5 common mistakes, you will extend its lifespan, maintain the quality of your coffees and avoid breakdowns at the worst time.

Want professional support for maintaining your machine? Contact ECV Services to discover our support formulas.